FAQ

Answers to frequently asked questions

To allow you to get an idea of the product and decide if it’s really your thing, the first 7 days of 4books Premium are free. During those 7 days you can take advantage of all of 4books’ services, browse the entire library, listen to or read the key ideas of all the books and enjoy all the features of our Premium subscription. If you decide to unsubscribe before this 7-day trial expires, you won't be billed.

Yes, at the moment, in order to take advantage of the trial period, you will be asked to enter your payment details. Despite this, we will not charge you any amount at the time of your registration, but only at the end of the trial period and only in the event that you decide not to cancel your subscription during the trial days.

After subscribing, you will be able to cancel your subscription at any time from your profile settings. If you cancel during the trial period, you won't be billed.

Yes. However, if you wish to cancel your subscription for the next renewal period, you can do so at any time before the renewal date.

The annual subscription lasts 12 months and the monthly subscription lasts 1 month.

The platform accepts the following credit cards: Visa, Mastercard, American Express. Currently, it is not possible to pay bank transfer.

Yes, you can do it from your profile settings. This change will take effect from the next billing cycle.

Yes, during the checkout phase you will be given the opportunity to enter your VAT number and if it’s validated the VAT amount will be removed from the total. The platform only accepts VAT numbers that are registered with the VIES Community. For Italy, the registration can be verified.

HERE.

If your VAT number is not present, we have no way of forcing that data into the system.

Yes, you just have access your 4books profile settings, go to subscription management and you will be redirected to a control panel from which you can download your invoice.