FAQ

Answers to frequently asked questions

How does “Try 4books for free” work?

To allow you to get an idea of the product and decide if it’s really your thing, the first 7 days of 4books Premium are free. During those 7 days you can take advantage of all of 4books’ services, browse the entire library, listen to or read the key ideas of all the books and enjoy all the features of our Premium subscription. If you decide to unsubscribe before this 7-day trial expires, you won't be billed.

Do I still need to enter my payment details to access the trial?

Yes, at the moment, in order to take advantage of the trial period, you will be asked to enter your payment details. Despite this, we will not charge you any amount at the time of your registration, but only at the end of the trial period and only in the event that you decide not to cancel your subscription during the trial days.

How can I cancel my subscription?

After subscribing, you will be able to cancel your subscription at any time from your profile settings. If you cancel during the trial period, you won't be billed.

Does the subscription renew automatically?

Yes. However, if you wish to cancel your subscription for the next renewal period, you can do so at any time before the renewal date.

How long does the subscription last?

The annual subscription lasts 12 months and the monthly subscription lasts 1 month.

What payment methods do you accept?

The platform accepts the following credit cards: Visa, Mastercard, American Express. Currently, it is not possible to pay via Paypal or bank transfer.

Can I change the payment method after registration?

Yes, you can do it from your profile settings. This change will take effect from the next billing cycle.

I have a VAT number, can I avoid paying VAT?

Yes, during the checkout phase you will be given the opportunity to enter your VAT number and if it’s validated the VAT amount will be removed from the total. The platform only accepts VAT numbers that are registered with the VIES Community. For Italy, the registration can be verified. HERE. If your VAT number is not present, we have no way of forcing that data into the system.

Can I receive an invoice after payment?

Yes, you just have access your 4books profile settings, go to subscription management and you will be redirected to a control panel from which you can download your invoice.