Improve your leadership through your relationships
The fruit of over 30 years of experience with leaders and managers all over the world, 5 Conversations is a program that identifies five conversation models to use to build solid and reliant relationships between managers and colleagues. A practical guide that teaches us how to organise and manage authentic and brave communication within a company, without needing to be expert speakers or even particularly extroverted. By approaching every conversation with the genuine intention of better understanding the person before you, showing interest and offering support and encouragement, it is possible to increase employees’ level of engagement, and as a consequence, overall company performance.
Many useful tips to:
- Understand that leadership is about relationships first and foremost.
- Learn to integrate the 5 conversations into your daily work within a company.
- Remind managers of the importance and the power in being simply human.
Leadership is about relationships above all else
A good leader needs to know how to build a relationship of trust with their team, consequently creating a high level of engagement, which has a significant and measurable impact on company performance. Engagement comes from a sense of belonging, from the desire to offer a personal contribution, from the feeling of the potential of professional growth. The benefits of engagement are directly measurable in terms of an increase in profits, productivity, innovation, customer satisfaction and a decrease in employee turnover; 94% of the most loved successful companies in the world are convinced that their efforts to create engagement among their staff has had an indisputable and direct result on their competitive advantage.
The key ideas of "5 Conversations"
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