How to Win Friends and Influence People

Dale Breckenridge Carnegie

How to Win Friends and Influence People

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12min

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How to Win Friends and Influence People is so much more than a manual, it is the cornerstone upon which to build healthy relationships with people, both at work and in our private lives. Understanding the (destructive) power of criticism and the (positive) power of a smile, learning to manage a bitter dispute and discovering the right gestures to use to show appreciation and interest, are just some of the topics touched on in this fascinating insight into human behaviour. Once you have read this book, your interpersonal relationships will change forever.

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Analysis and key concepts

01.

The first enemy of engagement is criticism. Listening and genuine interest are the most effective tools to strike up relationships with others

02.

The only way to get what we want from someone else, is to make them want what we want

03.

The way we try to satisfy our desire for importance is an indicator of our personality

04.

Encouragement as an educational method: the power of a smile is so big that it can be heard in your voice

05.

Remembering names: Napoleon III’s technique to memorise names based on attention and the genuine desire to remember them

06.

We cannot always agree: to argue against an opinion that differs from yours, you need to be a good listener

07.

It is always better to ask than to command, to engage others and stimulate their creativity

08.

Quotes

09.

Take-home message

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Many useful tips to:

  • Develop your capacity to build relationships with others.
  • Learn useful techniques to stimulate greater involvement.
  • Manage disagreements and arguments in the best way possible.

Dale Breckenridge Carnegie was an exceptionally talented teacher and writer and an absolute precursor in the fields of personal development, of sales techniques and of interpersonal relationships. His best seller, “How to Win Friends and Influence People” was first published in America in 1936, has sold over 15 million copies worldwide and continues to be reissued and updated in many countries throughout the world.

Publishing house:

Pocket Books

Year:

1998

Pages:

288

ISBN:

978-0671027032