Influence

Robert Cialdini

Influence

14min

14min

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In a world which is becoming more complex by the day, and is brimming with stimuli, our brain is forced to make shortcuts to work quickly, but these constant automatic responses expose us to risk. Influence: The Psychology of Persuasion teaches us to recognise the most widespread mechanisms of persuading and influencing, to help us avoid the pitfalls, and even to be able to gain the advantage.

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Analysis and key concepts

01.

All animals, including humans, let themselves be fooled by their instincts

02.

The rules of exchange: our obligation to receive information forces us to accumulate a debt we had no intention of taking on

03.

Commitment and consistency: the obsession with sticking to one’s point, even when it is not useful

04.

Social proof: the effect when a greater number of people agree with an idea, the more that idea is perceived as right

05.

We must not let ourselves be fooled by the power of beauty and being nice: stay focussed on the advantages and disadvantages

06.

Blind obedience: the system used by the authorities, which offers great advantages but can also create monsters

07.

The scarcity rule: the less things are available, the more those things are in demand

08.

Quotes

09.

Take-home message

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Many useful tips to:


  • Stop being thought of as naïve.
  • Understand the techniques of persuasion.
  • Use the “powers of persuasion” to your advantage.

Robert B Cialdini is a professor of psychology and researcher emeritus at Arizona State University. He is passionate about social psychology and he is particularly devoted to fully investigating everything concerning the mechanisms of persuasion, influence and negotiation. Cialdini is an internationally acclaimed expert and one of the most sought-after lecturers in the world, and is regularly invited as a guest speaker at many universities and companies, including Harvard and Stanford, IBM, Ericsson and Coca-Cola.

Publishing house:

Harper Business

Year:

2021

Pages:

592

ISBN:

978-0063136892