Sell with a Story

Paul Smith

Sell with a Story

19min

19min

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Paul Smith interviewed professionals from more than fifty companies, of such calibre as Google and Microsoft, collecting more than two thousand stories for close study and analysis, to try and identify those components that can turn a simple narrative into an epic tale. Sell with a Story is a practical manual, divided into two sections: the first part explains the meaning of storytelling and its importance in the business and commercial context, while the second part describes the processes and the main components which contribute to the creation of a “sale story”, a good story, a story that can sell.

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Analysis and key concepts

01.

Telling stories helps us sell more by leveraging emotional involvement and our uniqueness

02.

Storytelling is not a strategy that can work in one direction only: we do talk, but we must also let other people talk too

03.

Storytelling is used to build a lasting relationship with our potential customers

04.

Use stories to handle possible objections from potential customers and to close the sale

05.

Continue the narration into the after-sales period to maintain a strong bond with customers

06.

For a sales story to work it must have a hero, a challenge, a struggle, and a useful lesson

07.

The structure of a good sale story is divided into seven steps

08.

A story must excite and surprise

09.

We use dialogue and details to make the story more attractive, realistic and authentic

10.

Keep an archive of stories from which to draw so as to never exhaust our repertoire

11.

Quotes

12.

Take-home message

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Many useful tips to:

  • Help those who want to learn the art of telling stories in order to sell.
  • Learn the key components and structure of a good story to help us sell.
  • Understand why storytelling is so effective in establishing a relationship of trust with our clients.

Paul Smith is a famous American speaker and one of the world's leading experts in corporate storytelling techniques. He was manager of Procter & Gamble for twenty years; in his consulting business he has had prestigious clients, including Google, Hewlett-Packard (HP), and Walmart. He is the bestselling author of The 10 Stories Great Leaders Tell, Lead with a Story and Parenting with a Story. He lives in Ohio with his wife and two children.

Publishing house:

Amacom

Year:

2016

Pages:

304

ISBN:

978-0814437117