Michael Bungay Stanier

The Coaching Habit

21min

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Globally recognised coach, founder of the company Box of Crayons, and best-selling author, Michael Bungay Stanier, believes that a good coaching session can last as little as 10 minutes. But he goes even further than that: every conversation between a manager and their staff can be classified as a coaching session - but only if the right questions are asked. In The Coaching Habit, he lays out seven questions that he considers to be fundamental when it comes to inspiring the people he works with, without undermining their autonomy and all the while encouraging them to step into the role of a leader. With these seven magic questions, leaders can be transformed from an instructor that issues solutions into someone that inspires their staff to think deeply for themselves, opening up their minds in such a way so as to spur them to approach the problem from multiple angles.

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Analysis and key concepts

01.

Coaching is the art of internal dialogue, of dialogue between yourself and another person, and between yourself and the world around you

02.

All managers need to coach their teams, but not all are capable of doing so

03.

Changing habits requires dedicated daily practice

04.

The seven fundamental questions to change your way of coaching

05.

Drop the pleasantries and discover the power of the Kickstart Question

06.

Unleash authentic reflection with The Best Coaching Question in the World

07.

Learn to focus on the real problem, not the first problem

08.

Learning to talk as adults means knowing how to ask, “What do you want?”

09.

Resist the temptation to help: how Lazy Questioning can save you in complex situations

10.

Learn to understand what you are saying no to when you say yes to something else

11.

Coach more effectively by harnessing insights from neuroscience on learning

12.

The seven questions can be used all together and in all environments

13.

Quotes

14.

Take-home message

01. Coaching is the art of internal dialogue, of dialogue between yourself and another person, and between yourself and the world around you

Coaching is a word that encompasses infinite nuances, activities, and disciplines that revolve around work relationships and beyond. For a manager, it is a matter of making their team more autonomous, inviting them to think outside the box, thus increasing a company’s abilities and efficiency.

More generally, improving one's leadership is also useful outside the workplace. A leader is someone who leads a group of people, not someone who gives them solutions and orders, but rather pushes each person to find their own place within the team. This is true in family situations, in a group of friends, and within a company.

Coaching involves continuously training your conversation skills, not so as to reach a solution but instead to find new points of view from which to observe the problem. Although this discipline has become essential in modern-day companies, not everyone has understood its true potential yet.

02. All managers need to coach their teams, but not all are capable of doing so

03. Changing habits requires dedicated daily practice

04. The seven fundamental questions to change your way of coaching

05. Drop the pleasantries and discover the power of the Kickstart Question

06. Unleash authentic reflection with The Best Coaching Question in the World

07. Learn to focus on the real problem, not the first problem

08. Learning to talk as adults means knowing how to ask, “What do you want?”

09. Resist the temptation to help: how Lazy Questioning can save you in complex situations

10. Learn to understand what you are saying no to when you say yes to something else

11. Coach more effectively by harnessing insights from neuroscience on learning

12. The seven questions can be used all together and in all environments

13. Quotes

14. Take-home message

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Many useful tips to:

Create a true coaching habit.
Think less about troubleshooting and more about system building.
Give less advice and ask more questions.
Make every coaching session, even a short one, truly effective.

The author

Michael Bungay Stanier is a globally recognised coaching expert. He studied law after having received a Cecil Rhodes scholarship, and, upon graduating, he developed a passion for this all-encompassing discipline, which has since become an essential part of every company. He is a teacher, a writer, a husband of over thirty years, and in 2008 founded the Box of Crayons company supporting managers and leaders through short coaching sessions of just a few minutes long. His successes include the bestsellers Do More Great Work, which has sold over 100,000 copies, and The Coaching Habit. He also wrote a book in collaboration with Seth Godin to raise funds for the association Malaria No More.

Edition

Publishing house:

Box of Crayons Press

Year:

2016

Pages:

244

ISBN:

978-0978440749