Teamwork gives a company a competitive advantage, but five dysfunctions can disrupt team effort
Teamwork is a key strategic factor in any type of organisation. Knowing how to manage a team and its members is something that should never be neglected, and requires a lot of knowledge, which in theory is quite simple, whereas in reality, can be difficult to put into practice. The reason for this is that teams are made up of people, who are never perfect, and each have their own defects, which affect the performance of the team overall.
In fact, there are five dysfunctions that can affect the work of a team, and that apply to any team, no matter what the variables of its sector may be, or the size of its organisation.
Dysfunction number five is the absence of trust. Team members who do not admit their mistakes and weaknesses to colleagues prevent the team from building solid foundations.
Lack of trust breeds dysfunction number four: fear of conflict. Due to the lack of trust, there is never a passionate debate and ideas are not expressed sincerely. It does not necessarily mean that the team members do not argue with each other: sometimes they do, even in an animated way, but in the end, the desire not to upset others always prevails. When healthy conflict is lacking in a group, the commitment to achieving common goals as a group is also affected.
The third dysfunction is, in fact, the lack of commitment, as a result of people not completely buying into the agreed actions.
Dysfunction number two, meanwhile, is present in all teams where people evade their responsibilities: no one really makes an effort, and there is obvious difficulty in communicating with each other, even when errors or deficiencies are identified.
Finally, and in first place, there is the failure to achieve results, which is inevitable, when each member of the team puts their own personal needs first, instead of those of the team.
The key ideas of "The Five Dysfunctions of a Team"
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