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Unlocking High Performance
Read in 22 min.
Listen in 27 min.
Learn the key ideas of the book by Jason Lauritsen

Unlocking High Performance

Unlocking our potential at work

Improving employee performance at work is possible, thanks to certain practical tools, such as involvement, improved experience and positive relationships. In order to trigger these positive mechanisms, we need to leave behind our archaic methods, in favour of a new company-employee relationship, and above all, a new and more human performance management method. In his book, Unlocking High Performance: How to Use Performance Management to Engage and Empower Employees to Reach Their Full Potential, the author, Jason Lauritsen, reveals his original three phase method to shake up the foundations of management and human resources, and to help employees unlock their full potential. 

Unlocking High Performance
Read in 22 min.
Listen in 27 min.

The business world has an employee engagement problem

According to a State of the Global Workplace Report by Gallup in 2017, only 15% of full-time workers in the world actually feel engaged, highly involved and enthusiastic at work. On the other hand, a similar study from the same year by Aon Hewitt, entitled: Trend in Global Employee Engagement report, argues that about 60% of employees are in fact engaged in their jobs. Despite this conflicting data, the two studies do agree on another issue: these percentages are getting worse, and something needs to be done to improve them.

Employee engagement is an important issue in a company, because people who are engaged and love their work are more creative, more productive, and care about the impact of their jobs, the fate of the projects they work on and the company itself. In contrast, an employee with little or no level of engagement will only do the bare minimum to just about meet managers’ and executives’ expectations, ruining the performance of the whole team in an unstoppable domino effect. In addition, when someone feels unfulfilled at work, the feeling often tends to spill over into that person’s private and personal life, creating a vicious cycle of decline that is difficult to stop.

Yet many studies have shown that fundamentally, every employee has a natural interest in making their job work well, and would like to be appreciated. Just think of the good intentions and excitement we have all no doubt felt at least once at the start of a new job. So, if every employee has a natural instinct to make a positive impact with their work, how do the engagement figures end up being so low? What happens in the company every day, and what is it, exactly, that ruins the relationship employees have with their work? Asking questions to understand what triggers this downhill slope is crucial to understanding and remedying it.

The answer can be found in the way company executives and partners view their work, compared to employees, and ultimately in the historical roots of the entire system that work is based on.


The key ideas of "Unlocking High Performance"

The business world has an employee engagement problem
To change the working world we need to rethink the employee experience
An employee should have a healthy and positive relationship with their company
Performance management can be revolutionised in three steps
Performance planning creates clarity of purpose
Cultivating performance at work starts with the right mindset
Performance responsibility is a delicate matter and should be managed as such
The rules of design can be used to implement a revolution in performance management
Take-home message
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