Words That Change Minds

Shelle Rose Charvet

Words That Change Minds

30min

30min

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Everyone communicates through a series of filters that are shaped by their past and by their own personal identity. The Language and Behavior Profile (LAB Profile®) described in Words That Change Minds, is a powerful tool that enables us to understand, predict and influence other people, by decoding the language they use, so that we can communicate with them in a way that is persuasive and has maximum impact, without needing to resort to manipulation.

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Analysis and key concepts

01.

LAB Profile®: a tool that allows you to adapt your language to other people’s ways of thinking for high impact communication

02.

Action or reaction? The first motivational pattern distinguishes between proactive and reactive types

03.

The criteria or ‘HOT BUTTONS’ in the second motivational pattern

04.

Toward or away from? The third motivational pattern identifies the direction of someone’s motivation

05.

The fourth motivational pattern: is the source of motivation internal or external?

06.

Fifth motivational pattern: looking for new options or following procedure

07.

The sixth motivational pattern and attitude towards change

08.

Attention to detail or the full picture? The area of interest is the first of the productivity models or operational traits

09.

Attention to self or to others? The second productivity pattern

10.

Emotional or rational? The third productivity pattern looks at stress response

11.

Independent or cooperative? The fourth pattern looks at productive style in relation to the environment

12.

How important are relationships at work? The fifth productivity pattern

13.

Sixth productivity pattern: rule structure for us and for others

14.

Seventh and eighth model: in what way and through which sensory channel are people persuaded

15.

Quotes

16.

Take-home message

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Many useful tips to:

  • Learn the psychology behind the art of persuasion and master the language of influence to improve your communication skills.
  • Understand what motivates people at an unconscious level, how they process information and how they make decisions.
  • Use words suited to different types of people and be more persuasive with anyone, building more meaningful relationships.
  • Unscramble communication problems and improve negotiation.
  • Hire the right people for the right role in a company.

Shelle Rose Charvet is a Canadian author, coach and Neuro-Linguistic Programming (NLP) trainer. She has a degree in Social Sciences from the University of Ottawa, is a researcher and has been teaching for over 35 years. She introduced LAB Profile (Language and Behaviour Profile) to the world as a strategic coaching, marketing, sales and human resources tool. Charvet is an expert in unconscious communication processes and is renowned for her advanced techniques used to enhance rapport, trust, credibility and influence. She founded the Institute for Influence and has created programs for female managers and leaders. In addition, she is president of Success Strategies in Canada.

Publishing house:

Bloomanity LLC

Year:

2019

Pages:

359

ISBN:

978-1733670302